Privacy Policy

Effective date: November 13, 2026

Who Runs This Website

Kent Water Damage Restoration Pros operates the website kentwawaterdamagerestoration.com and is owned and operated by Navick Ochieng Ogutu. Kent Water Damage Restoration Pros is an advertising website for local water damage restoration contractors and does not perform restoration work. This policy explains what information Kent Water Damage Restoration Pros collects, how the information is used, and the choices you have. Contact Kent Water Damage Restoration Pros at [email protected] or the phone number on this website with any privacy question.

Information You Provide

Kent Water Damage Restoration Pros collects the information you share when you call the number on this website, which is what you say during a call to that number. The website has no contact form, and calls are made only by you.

Information Collected Automatically

This website collects some information automatically when you visit. There are 4 types:

• IP address: recorded in server logs to protect the website from abuse.
• Usage data: pages visited, time on site, device and browser type, collected through Google Analytics 4 and Google Tag Manager.
• Cookies: small files that Google Analytics uses to recognize returning visitors.
• Map data: embedded Google Maps on some pages, which set Google’s own cookies when the map loads.

You can block or delete cookies in your browser settings. The website still works without them.

Phone Calls

Calls to the phone number on this website pass through a call-tracking service. The service records the caller’s number and the time and length of each call. Calls may be recorded for quality and training. Washington law requires the consent of everyone on a call before it is recorded (RCW 9.73.030), so the call greeting announces recording when recording is on.

How Information Is Used

Kent Water Damage Restoration Pros uses your information for 4 purposes:

1. To connect your call to the local contractor who quotes and performs the work.
2. To keep a record of calls.
3. To prevent spam, fraud and abuse of the website.
4. To understand how visitors use the website and improve it.

Who Receives Information

Kent Water Damage Restoration Pros shares the details you give with the local water damage restoration contractor who quotes and performs your job. Kent Water Damage Restoration Pros also shares information with service providers that run the website and the phone line: website hosting, email delivery, call tracking and analytics. Those providers use the information only to deliver their service. Kent Water Damage Restoration Pros discloses information when the law requires it. Kent Water Damage Restoration Pros does not sell your personal information.

Google Analytics

This website uses Google Analytics 4 to measure how visitors use the site. Google Analytics collects usage data through cookies, including pages viewed, time on site, approximate location and device type. Google processes that data under Google’s own privacy policy. You can opt out of Google Analytics on any website with the Google Analytics Opt-out Browser Add-on, available from Google.

How Long Information Is Kept

Kent Water Damage Restoration Pros keeps call records for 24 months, then deletes them. Information needed for a legal obligation or an open job stays until that obligation or job ends.

Your Choices

You can ask Kent Water Damage Restoration Pros to see, correct or delete your information by emailing [email protected]. Kent Water Damage Restoration Pros answers each request and confirms when it is complete.

Children’s Privacy

This website is not directed at children under 13. Kent Water Damage Restoration Pros does not knowingly collect information from children under 13, and deletes any such information on discovery.

Changes to This Policy

Kent Water Damage Restoration Pros posts any change to this policy on this page, with a new effective date at the top. Continued use of the website after a change means you accept the updated policy.